Authorized Vac and Sew is committed to providing the best customer on line shopping experience. Forms of Payment Credit Card We currently accept credit cards: Discover, American Express, MasterCard and Visa. Must provide the address to which your credit card statements are sent and security code found on all major credit cards. If you have any concerns about paying by credit card, call us at 1-559-439-2560. Paypal At the end of the checkout, you will see a PayPal logo, click on logo. This will ensure a safe and proper PayPal transaction. If you have any questions about PayPal payments, call us at 1-559-439-2560. Sales Tax Sales tax at the rate of 8.35% is applied to all orders being shipped to a California address. Orders shipped to addresses outside the state of California are not charged sales tax.

So that freight truck orders can go as smoothly as possible, please read the following specifications and conditions for delivery of cabinets and quilt frames. NOTE: There is no exception to these conditions. You are responsible when you sign the delivery receipt, it is a legal contract that states that you received the product in acceptable condition. Always inspect your shipment before signing for it. It is best to completely remove your shipment from its containers regardless of the condition of the box, inspect it thoroughly, and if the cabinet is damaged refuse the shipment. This is very important, because once you have signed for your shipment it is your responsibility if it is damaged. 1. Most packages are shipped within 3-10 days of processing depending on the product availability, make and model. You will be notified if there is a problem with product availability. Most freight items are shipped directly from manufacturer warehouses. 2. Upon payment we will email you a tracking number that will show delivery to the closest shipping location to your residence or business. 3. The freight company will contact you within 48hrs after receiving shipment to set a delivery date and time. 4. Authorizedvacandsew.com is not responsible for delays experienced by the Freight Carrier. 5. Please feel free to contact us if you need assistance with your Freight shipment or have additional questions. 6. Assembled sewing furniture and quilt frames will ship freight truck line only, not UPS or FedEx. Freight delivery cannot be expedited and does not qualify for free shipping. Freight shipping charges are generally in the range of $160 - $395, depending on your location and delivery address. When freight delivery is required there is no other option that is applicable for these items, even if other methods show up in the shopping cart. We will contact you about the freight shipping charges. You can also contact us after you have placed your order. 7. Someone needs to be at the delivery address to receive and sign for the product when delivery takes place. The freight company will call you to inform you of the delivery date. Provide as many phone numbers as possible to ensure that the shipping company can contact you to schedule the delivery. 8. NOTE that the delivery driver is not responsible for bringing the product inside your home. Their responsibility is to deliver the product to the delivery address and move the freight to the end of the truck. They may or may not take it off the truck for you. They will not bring the item inside your house or garage. You will need to have appropriate assistance available at delivery to unload it off the end of the truck and get the product inside your house. 9. When you sign the delivery receipt, it is a legal contract that states that you received the product in acceptable condition. Always inspect your shipment before signing for it. It is best to completely remove your shipment from its containers regardless of the condition of the box, inspect it thoroughly and if the cabinet is damaged refuse the shipment. This is very important, because once you have signed for your shipment it is your responsibility if it is damaged. If the customer signs for the product in good condition and the product is damaged, only replacement parts can be purchased at the customer's expense and it is the customer's responsibility to install any replacement parts. Save your box and all packaging materials until you have inspected your cabinet and all accessories are in satisfactory condition. Replacement of damaged products will only occur when funds are received from the shipping company after the claim has been filed. Normal claim time is 3 to 4 weeks. If the freight claim is denied and the customer did not inspect the cabinet and signed for it in good condition, the damaged product is the customer's responsibility. Cabinet inserts are shipped out UPS or Fed-Ex and do not arrive at the same time as your cabinet. Delivery on inserts can take up to three weeks due to the time it takes to create your custom insert. If you do not understand this delivery agreement call us before signing for the product.

We reserve the right to correct any errors and update information at any time without prior notice. Website may contain errors or missing information or may not have been up to date. Occasionally updates may occur after you have submitted an order on our website. We will contact you with the correct information before processing your order. If we are unable to contact you with updated information, you may return the item according to our return policy. If an item is listed at an incorrect price or with incorrect information, we reserve the right to refuse orders for that item. We will contact you for the instructions or cancel your order and notify you of the cancellation. We reserve the right to limit the quantities, on order submitted from our website. We apologize for any inconvenience that this may cause you.

30 day money back guarantee. If you are not satisfied with your purchase you can call us and schedule a return and refund. Please do not try to return an item without a Return Authorization Number; as different products must be returned to different locations. To return an item for any reason, simply contact us by phone or e-mail customerservice@authorizedvacandsew.com and explain your reason to return the item. We will issue a Return Merchandise Authorization (RMA) number, along with instructions on returning your purchase. Merchandise Returns Unopened Merchandise may be exchanged or refunded. "Unopened" means that the contents have not been removed from its packaging, and all factory seals are unbroken. Opened Merchandise Opened merchandise that can be returned for a refund less a 20% restocking fee for all items, providing merchandise is returned in its original factory carton, undamaged with all packing materials, warranty card, instruction manual and all included accessories. You will be charged extra for any missing or damaged items upon return. Certain products may have a restocking fee more than 20%. This may or may not be indicated on the product page. All returns are subject to inspection before refund is given. Shipping Costs are covered by Authorizedvacandsew.com if there is any problem with your order or the product is defective, and you allow us to repair or replace it. If you choose not to repair or replace the item it becomes a merchandise return. Merchandise returns are subject to have the original shipping fees deducted from the refund. If any merchandise is returned without its included accessories and manual, a restocking fee will be deducted from the refund Items requiring machine brand and model such as bobbins, presser feet, hoops, or any other sewing accessory. Authorizedvacandsew.com is not responsible for return costs incurred if the part is listed as fitting your machine. Non-returnable items:

• All opened software and designs
• All sewing cabinets, cutting tables, cabinet inserts
• Assembled Machine Quilting Frames
• Freight Intensive Items
• All items without original factory box

Class Supplies/Machines When registering for classes and events, a supply list is available on our website. All supplies should be purchased prior to class. Class participants will receive a 10% discount on all supplies purchased at AVS for class. If assistance is needed to prepare for class, an AVS employee will happily help. When specified, students should bring machines that are in good working order to class and basic knowledge on how to use the machine. Class Registration To reserve space in any class, it is necessary to register and pay through our website. Registration can be done in person, over the phone or on our website. We are happy to assist any customer with registering for a class. Class Refund Policy AVS makes a commitment to instructors, guaranteeing a minimum number of students per class up to 7 days prior to the start of class. Classes cancelled by the student prior to the 7 day period, can receive a refund or transfer to another class. Class fee is forfeited for cancellations made less than 7 days in advance. No refunds or class transfers will be given after the class begins or for no shows. Classes with less than 2 students will be cancelled and a full refund or class transfer will be given by AVS. Students should check with the store before purchasing items on the class supply list, making sure the class is not being cancelled due to lack of enrollment. To help prevent cancellations, students are encouraged to register early. Event Refund Policy Event attendance cancelled by the student prior to 2 weeks to the start of the event, can receive a full refund. Any cancellation made by the student after the 2 week period, forfeits the event registration fee. No refunds will be given after the event begins or for no shows. Classroom Etiquette To ensure an educational and comfortable environment, please silence all electronic devices. If it is necessary to take a call during class, please exit the classroom for minimal interruption/distraction. Please arrive to class ON TIME. Arrive 15 minutes prior to start time to make sure you are set up for class. If you are going to be late, please call the store and let us know, so we can make accommodations.

Last updated: June 29, 2022 This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Privacy Policy: • Account means a unique account created for you to access our service or parts of our service. • Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the company as the legal entity that collects consumers' personal information and determines the purposes and means of the processing of consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California. • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Authorized Vac and Sew Inc, 5233 N. Blackstone Ave. • Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose. • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses. • Country refers to: California, United States • Device means any device that can access the service such as a computer, a cellphone or a digital tablet. • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites. • Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you. • Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information to another business or a third party for monetary or other valuable consideration. • Service refers to the website. • Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company, to perform services related to the service or to assist the company in analyzing how the Service is used. • Third-party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the service. • Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit). • Website refers to Authorized Vac and Sew, accessible from https://authorizedvacandsew.com/ • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable. Collecting and Using Your Personal Data Types of Data Collected Personal Data While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: • Email address • First name and last name • Phone number • Address, State, Province, ZIP/Postal code, City • Bank account information in order to pay for products and/or services within the Service • Usage Data When you pay for a product and/or a service via bank transfer, we may ask you to provide information to facilitate this transaction and to verify your identity. Such information may include, without limitation: • Date of birth • Passport or National ID card • Bank card statement • Other information linking You to an address Usage Data Usage Data is collected automatically when using the service. Usage Data may include information such as your device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device. Information from Third-Party Social Media Services The company allows you to create an account and log in to use the service through the following Third-party Social Media Services: • Google • Facebook • Twitter • LinkedIn If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect personal data that is already associated with Your Third-Party Social Media Service's account, such as your name, your email address, your activities or your contact list associated with that account. You may also have the option of sharing additional information with the company through Your Third-Party Social Media Service's account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the company permission to use, share, and store it in a manner consistent with this Privacy Policy. Tracking Technologies and Cookies We use Cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies We use may include: • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies. • Flash Cookies. Certain features of our service may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our service. Flash Cookies are not managed by the same browser settings as those used for browser cookies. For more information on how you can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_ • Web Beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as you close your web browser. You can learn more about cookies on TermsFeed website article. We use both Session and Persistent Cookies for the purposes set out below: • Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services. • Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These cookies identify if users have accepted the use of cookies on the Website. • Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website. • Tracking and Performance Cookies Type: Persistent Cookies Administered by: Third-Parties Purpose: These cookies are used to track information about traffic to the website and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new pages, features or new functionality of the website to see how our users react to them. • Targeting and Advertising Cookies Type: Persistent Cookies Administered by: Third-Parties Purpose: These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show adverts which We think will be relevant to your interests while you are on third party websites. For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy. Use of Your Personal Data The Company may use Personal Data for the following purposes: • To provide and maintain our Service, including to monitor the usage of our service. • To manage Your Account: to manage your registration as a user of the service. The Personal Data you provide can give you access to different functionalities of the service that are available to you as a registered user. • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service. • To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information. • To manage Your requests: To attend and manage your requests to us. • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our service users is among the assets transferred. • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience. We may share your personal information in the following situations: • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our service, to show advertisements to you to help support and maintain our service, for payment processing, to contact you. • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with us. • With business partners: We may share your information with our business partners to offer you certain products, services or promotions. • With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile. • With Your consent: We may disclose your personal information for any other purpose with your consent. Retention of Your Personal Data The company will retain Your Personal Data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods. Transfer of Your Personal Data Your information, including Personal Data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer. The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. Disclosure of Your Personal Data Business Transactions If the company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different privacy policy. Law enforcement Under certain circumstances, the company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Other legal requirements The company may disclose Your Personal Data in the good faith belief that such action is necessary to: • Comply with a legal obligation • Protect and defend the rights or property of the company • Prevent or investigate possible wrongdoing in connection with the service • Protect the personal safety of users of the service or the public • Protect against legal liability Security of Your Personal Data The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security. Detailed Information on the Processing of Your Personal Data The service providers we use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on our service in accordance with their privacy policies. Analytics We may use third-party service providers to monitor and analyze the use of our service. • Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy Advertising We may use service providers to show advertisements to you to help support and maintain our service. • Google AdSense & DoubleClick Cookie Google, as a third party vendor, uses cookies to serve ads on our service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/ • AdMob by Google AdMob by Google is provided by Google Inc. You can opt-out from the AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en For more information on how Google uses the collected information, please visit the "How Google uses data when you use our partners' sites or app" page: https://policies.google.com/technologies/partner-sites or visit the privacy policy of Google: https://policies.google.com/privacy Email Marketing We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. you may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use Email Marketing service providers to manage and send emails to you. Payments We may provide paid products and/or services within the service. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to Our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. • Apple Store In-App Payments Their privacy policy can be viewed at https://www.apple.com/legal/privacy/en-ww/ • PayPal Their privacy policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full • Authorize.net Their privacy policy can be viewed at https://www.authorize.net/company/privacy/ When you use our service to pay a product and/or service via bank transfer, We may ask you to provide information to facilitate this transaction and to verify your identity. CCPA Privacy This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California. Categories of Personal Information Collected We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months. Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us. • Category A: Identifiers. Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers. Collected: Yes. • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. Collected: Yes. • Category C: Protected classification characteristics under California or federal law. Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Collected: No. • Category D: Commercial information. Examples: Records and history of products or services purchased or considered. Collected: Yes. • Category E: Biometric information. Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. Collected: No. • Category F: Internet or other similar network activity. Examples: Interaction with our service or advertisement. Collected: Yes. • Category G: Geolocation data. Examples: Approximate physical location. Collected: No. • Category H: Sensory data. Examples: Audio, electronic, visual, thermal, olfactory, or similar information. Collected: No. • Category I: Professional or employment-related information. Examples: Current or past job history or performance evaluations. Collected: No. • Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. Collected: No. • Category K: Inferences drawn from other personal information. Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Collected: No. Under CCPA, personal information does not include: • Publicly available information from government records • Deidentified or aggregated consumer information • Information excluded from the CCPA's scope, such as: o Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data o Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994 Sources of Personal Information We obtain the categories of personal information listed above from the following categories of sources: • Directly from You. For example, from the forms you complete on our service, preferences you express or provide through our service, or from your purchases on our service. • Indirectly from You. For example, from observing your activity on our service. • Automatically from You. For example, through cookies we or our service providers set on your device as you navigate through our service. • From Service Providers. For example, third-party vendors to monitor and analyze the use of our service, third-party vendors to provide advertising on our service, third-party vendors for payment processing, or other third-party vendors that we use to provide the service to you. Use of Personal Information for Business Purposes or Commercial Purposes We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples: • To operate our service and provide you with our service. • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our service. • To fulfill or meet the reason you provided the information. For example, if you share your contact information to ask a question about our service, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. • As described to you when collecting your personal information or as otherwise set forth in the CCPA. • For internal administrative and auditing purposes. • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities. Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section. If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy. Disclosure of Personal Information for Business Purposes or Commercial Purposes We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes: • Category A: Identifiers • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) • Category D: Commercial information • Category F: Internet or other similar network activity Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed. When we disclose personal information for a business purpose or a commercial purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. Sale of Personal Information As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This means that we may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit. Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return. We may sell and may have sold in the last twelve (12) months the following categories of personal information: • Category A: Identifiers • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) • Category D: Commercial information • Category F: Internet or other similar network activity Share of Personal Information We may share your personal information identified in the above categories with the following categories of third parties: • Service Providers • Payment processors • Our affiliates • Our business partners • Third party vendors to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you. Your Rights under the CCPA The CCPA provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights: • The right to notice. You have the right to be notified which categories of personal data are being collected and the purposes for which the personal data is being used. • The right to request. Under CCPA, you have the right to request that we disclose information to you about our collection, use, sale, disclosure for business purposes and share of personal information. Once we receive and confirm your request, we will disclose to you: o The categories of personal information we collected about you o The categories of sources for the personal information we collected about you o Our business or commercial purpose for collecting or selling that personal information o The categories of third parties with whom we share that personal information o The specific pieces of personal information we collected about you o If we sold your personal information or disclosed your personal information for a business purpose, we will disclose to you:  The categories of personal information categories sold  The categories of personal information categories disclosed • The right to say no to the sale of Personal Data (opt-out). You have the right to direct us to not sell your personal information. To submit an opt-out request please contact us. • The right to delete Personal Data. You have the right to request the deletion of your personal data, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct Our Service Providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service providers to: o Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with you. o Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. o Debug products to identify and repair errors that impair existing intended functionality. o Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. o Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.). o Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent. o Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. o Comply with a legal obligation. o Make other internal and lawful uses of that information that are compatible with the context in which you provided it. • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your consumer's rights, including by: o Denying goods or services to you o Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties o Providing a different level or quality of goods or services to you o Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services Exercising Your CCPA Data Protection Rights In order to exercise any of your rights under the CCPA, and if you are a California resident, you can contact us. • By email: customerservice@authorizedvacandsew.com • By visiting this page on our website: authorizedvacandsew.com/contact/ • By phone number: 559-229-9266 • By mail: 5233 N. Blackstone Ave, Fresno, California 93710 Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your personal information. Your request to us must: • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with the required information if we cannot: • Verify your identity or authority to make the request • And confirm that the personal information relates to you We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice. Any disclosures we provide will only cover the 12-month period preceding the verifiable request's receipt. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance. Do Not Sell My Personal Information You have the right to opt-out of the sale of your personal information. Once we receive and confirm a verifiable consumer request from you, we will stop selling your personal information. To exercise your right to opt-out, please contact us. The service providers we partner with (for example, our analytics or advertising partners) may use technology on the service that sells personal information as defined by the CCPA law. If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use. Website You can opt out of receiving ads that are personalized as served by our service providers by following our instructions presented on the service: • The NAI's opt-out platform: http://www.networkadvertising.org/choices/ • The EDAA's opt-out platform http://www.youronlinechoices.com/ • The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again. Mobile Devices Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests: • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices • "Limit Ad Tracking" on iOS devices You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device. "Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA) Our service does not respond to Do Not Track signals. However, some third party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser. Your California Privacy Rights (California's Shine the Light law) Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their personal data with third parties for the third parties' direct marketing purposes. If you'd like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below. California Privacy Rights for Minor Users (California Business and Professions Code Section 22581) California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below, and include the email address associated with your account. Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances. Links to Other Websites Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Changes to this Privacy Policy We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will let You know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page. Contact Us If you have any questions about this privacy policy, you can contact us: • By email: customerservice@authorizedvacandsew.com • By visiting this page on our website: authorizedvacandsew.com/contact/ • By phone number: 559-229-9266 • By mail: 5233 N. Blackstone Ave, Fresno, California 93710