Reviews
Reviews
Memory Craft 500E Limited Edition Embroidery Machine
Now designers can create projects that reflect their personal sense of style with the Memory Craft 500E Limited Edition. Easily personalize, embellish, and monogram home décor items, garments, and accessories. With 160 built-in embroidery designs and 6 fonts for monogramming, the possibilities are endless.
The MC500E Limited Edition offers a maximum embroidery size of 7.9” x 11” and comes with 4 embroidery hoops:
- RE28b 7.9″ x 11″
- SQ20b 7.9″ x 7.9″
- RE20b 5.5″ x 7.9″
- SQ14b 5.5″ x 5.5″
It also includes an extra-wide table for expansive workroom projects.
Features
- Designs easily imported through the direct port
- Advanced on-screen editing functions via the new LCD color touchscreen
- On-screen editing includes: enlarge/reduce, rotate, flip, drag and drop, arc, combine, copy and paste, grouping, corner layout, single color sewing, zoom
- Embroidery sewing speed: 400–860 SPM
- Flexible stitch traveling (by units of 1, 10, 100)
- Auto return post thread break
- Adjustable hoop positioning
- Thread cutter included
Included Accessories
- AcuStitch (PC-Compatible Software)
- USB drive with 30 large exclusive designs
- Bobbin (Standard) & Bobbin Holder for Embroidery (High Tension)
- Extra Wide Table 500E/400E
- Large Screwdriver & Triangle Screwdriver
- Lint Brush
- Special Spool Holder
- Touch Panel Stylus
Technical Specifications
- Number of Designs: 160
- Fonts for Monogramming: 6 (2 and 3-letter monograms)
- Maximum Embroidery Size: 7.9" x 11"
- Design Transfer Options: USB
- Embroidery Format: .JEF
- Programmable Jump Thread Trimming: Yes
- Adjustable Speed While Embroidering: Yes
- Screen Type: LCD Full Color Touchscreen
- Thread Brand Selection: Janome, Robison-Anton, Madeira, Mettler
- Hook Type: Top Loading Full Rotary Hook Bobbin
- Thread Tension Control: Automatic
- Needle Threader: Superior
- Feed System: 7-Piece Feed Dog
- Start/Stop Button: Yes
- Automatic Thread Cutter: Yes
- Machine Size Footprint: W 23" x H 12.9" x D 17.7"
- Machine Weight: 11.5 lbs
- Workspace: W 12" x H 4.7"
- Bobbin Winding: Bobbin Winder with Plate and Cutting Blade
- Extra High Presser Foot Lift: Yes
- Dual Voltage 80v - 240v: Yes
- Cover: Dust Cover
Available Hoops
- RE28b Hoop (200 x 280 mm / 7.9" x 11")
- SQ20b Hoop (200 x 200 mm / 7.9" x 7.9")
- RE20b Hoop (140 x 200 mm / 5.5" x 7.9")
- SQ14b Hoop (140 x 140 mm / 5.5" x 5.5")
- RE10b Hoop (optional) (40 x 100 mm / 1.5" x 5.5")
Product Warranty InformationAt Authorized Vac and Sew, we stand behind the quality of the products we sell. Every sewing machine purchased from us comes with a 1-year warranty covering all parts and labor through Authorized Vac and Sew for added peace of mind. Extended warranty options are also available for select models.Below, you’ll find warranty details for various product categories. If you have any questions about warranty coverage or would like to explore extended warranty options, please contact us at (559) 439-2560 or email us at Customerservice@authorizedvacandsew.comManufacturer WarrantiesMost products sold by Authorized Vac and Sew are covered by the original manufacturer’s warranty. Warranty terms vary by brand and product type. Below is a general guide to what is typically covered:Sewing Machines & Embroidery Machines
- Bernina: Up to 20-year limited warranty (parts), 5-year electrical, 2-year labor.
- Baby Lock: Up to 25-year limited warranty (parts), 10-year electrical, 1-year labor.
- Brother: Varies by model; typically 25-year limited warranty on chassis, 5-year electrical, 1-year labor.
- Janome: Up to 25-year limited warranty (parts), 5-year electrical, 1-year labor.
- Handi Quilter: Up to 10-year limited warranty (parts), 5-year electrical, 1-year labor.
For full details on a specific brand's warranty, please refer to the manufacturer’s website or contact us for assistance.Vacuum Cleaners
- Miele: 7-year warranty on motor, 1-year on parts and labor.
- Riccar: Varies by model, typically 4-8 years on motor and 1-3 years on parts.
- Simplicity: Up to 5-year warranty on motor and parts.
Furniture & Accessories
- Arrow & Kangaroo Cabinets: 3-10 year warranty depending on the product.
- Sew Steady Tables: Limited 1-year warranty on manufacturing defects.
- AccuQuilt Cutters & Dies: 1-year warranty on defects.
What’s Not Covered?
- Normal wear and tear
- Misuse, neglect, or improper maintenance
- Damage caused by unauthorized repairs
- Commercial use of household machines (unless otherwise stated in warranty)
How to File a Warranty ClaimIf you experience an issue covered under warranty:
- Locate your purchase receipt – Proof of purchase is required.
- Contact the manufacturer – Many brands require direct warranty claims.
- Contact Authorized Vac and Sew – If you need assistance with your warranty claim, call us at (559) 439-2560 or visit our store.
For extended service options or repairs beyond the warranty period, we offer professional servicing to keep your machine running smoothly.