Reviews
Reviews
- BERNINA Scissor Set: Crafted to perfection, these premium scissors are a must-have for precise cutting, ensuring your sewing projects come to life with impeccable precision.
- OESD USB Stick with 12 Embroidery Collections: Unlock a world of embroidery possibilities with this USB stick, featuring 12 exclusive embroidery collections to elevate your designs.
- Mettler 8 Spool Thread Set: Elevate your stitching with the high-quality Mettler thread set, offering a rainbow of colors for all your sewing needs.
- Exclusive BERNINA Rulework Ruler Set: Achieve flawless quilting and stitching with the BERNINA Rulework Ruler Set, specially designed for BERNINA machines.
- BERNINA #1 Gold Foot by Benartex: This gleaming gold foot adds a touch of luxury to your sewing experience, allowing you to embellish your projects with elegance.
- BERNINA Fabric Print Collection: Immerse yourself in a world of premium fabrics with this stunning collection, designed to complement your creativity.
- Bespoke Vegan Tote Sewing Kit: Craft your very own stylish vegan tote with this unique kit, tailor-made for the modern sewist.
- One of a Kind BERNINA Ornament: Adorn your holiday tree or workspace with this charming, limited-edition BERNINA ornament, a testament to your passion for sewing.
- Custom BERNINA Fashion Scarf: Elevate your fashion game with a custom-designed BERNINA scarf that's as chic as it is versatile.
- 24 oz. Insulated Steel Tumbler: Stay refreshed and energized during long sewing sessions with this insulated steel tumbler, designed to keep your beverages at the perfect temperature.
- 1 Class on the BERNINA Skill Hub: Enhance your sewing skills with a complimentary class on the BERNINA Skill Hub, led by experts to take your projects to the next level.
- 1 Year's Digital Subscription to Inspiration Magazine: Stay inspired all year round with a digital subscription to Inspiration Magazine, filled with creative ideas and tips for your BERNINA projects.
Product Warranty InformationAt Authorized Vac and Sew, we stand behind the quality of the products we sell. Every sewing machine purchased from us comes with a 1-year warranty covering all parts and labor through Authorized Vac and Sew for added peace of mind. Extended warranty options are also available for select models.Below, you’ll find warranty details for various product categories. If you have any questions about warranty coverage or would like to explore extended warranty options, please contact us at (559) 439-2560 or email us at Customerservice@authorizedvacandsew.comManufacturer WarrantiesMost products sold by Authorized Vac and Sew are covered by the original manufacturer’s warranty. Warranty terms vary by brand and product type. Below is a general guide to what is typically covered:Sewing Machines & Embroidery Machines
- Bernina: Up to 20-year limited warranty (parts), 5-year electrical, 2-year labor.
- Baby Lock: Up to 25-year limited warranty (parts), 10-year electrical, 1-year labor.
- Brother: Varies by model; typically 25-year limited warranty on chassis, 5-year electrical, 1-year labor.
- Janome: Up to 25-year limited warranty (parts), 5-year electrical, 1-year labor.
- Handi Quilter: Up to 10-year limited warranty (parts), 5-year electrical, 1-year labor.
For full details on a specific brand's warranty, please refer to the manufacturer’s website or contact us for assistance.Vacuum Cleaners
- Miele: 7-year warranty on motor, 1-year on parts and labor.
- Riccar: Varies by model, typically 4-8 years on motor and 1-3 years on parts.
- Simplicity: Up to 5-year warranty on motor and parts.
Furniture & Accessories
- Arrow & Kangaroo Cabinets: 3-10 year warranty depending on the product.
- Sew Steady Tables: Limited 1-year warranty on manufacturing defects.
- AccuQuilt Cutters & Dies: 1-year warranty on defects.
What’s Not Covered?
- Normal wear and tear
- Misuse, neglect, or improper maintenance
- Damage caused by unauthorized repairs
- Commercial use of household machines (unless otherwise stated in warranty)
How to File a Warranty ClaimIf you experience an issue covered under warranty:
- Locate your purchase receipt – Proof of purchase is required.
- Contact the manufacturer – Many brands require direct warranty claims.
- Contact Authorized Vac and Sew – If you need assistance with your warranty claim, call us at (559) 439-2560 or visit our store.
For extended service options or repairs beyond the warranty period, we offer professional servicing to keep your machine running smoothly.