Reviews
Reviews
Elna eXcellence 710 Computerized Sewing & Quilting Machine
The Elna eXcellence 710 is a premium computerized sewing and quilting machine designed for advanced sewists who demand precision, versatility, and exceptional fabric control. Featuring Elna’s removable Dual Feed System, a generous flat‑bed workspace, and powerful stitch performance, the eXcellence 710 is ideal for complex quilting, garment construction, and decorative sewing.
Large Sewing Space & Superior Visibility
Enjoy a spacious 280 × 120 mm (11" × 4.7") sewing area that provides outstanding support for large quilts, home décor, and apparel projects. The work area is illuminated by five bright white LED lights positioned in three different zones for shadow‑free stitching.
Elna Dual Feed System
The removable Dual Feed System moves fabric evenly from both the top and bottom, ensuring precise alignment when sewing multiple layers, slippery materials, or patterned fabrics such as plaids and stripes. A wide Dual Feed foot is included as standard equipment.
Advanced Stitching Capabilities
- 170 built‑in stitches including utility, decorative, and alphabet stitches
- 10 one‑step automatic buttonholes
- Maximum stitch width: 9 mm
- Maximum stitch length: 5 mm
- 91 needle positions for fine‑tuned precision
- Pattern combinations of up to 50 stitches
Speed & Time‑Saving Features
- Maximum sewing speed up to 1,000 stitches per minute
- Automatic and programmable thread cutter
- Built‑in needle threader
- Independent auto‑declutch bobbin winder
- One‑step needle plate conversion system
- Adjustable knee lifter for hands‑free control
Professional Build & Convenience
Built on a robust internal structure, the eXcellence 710 offers excellent stability with a machine weight of 12.2 kg (≈26.9 lbs), reducing vibration during high‑speed sewing. The machine includes a free arm for tubular projects, generous onboard accessory storage, and an extensive selection of standard presser feet.
Ideal For
Quilters, advanced hobbyists, and home sewists seeking professional‑level fabric handling, large workspace, and reliable computerized performance.
Product Warranty InformationAt Authorized Vac and Sew, we stand behind the quality of the products we sell. Every sewing machine purchased from us comes with a 1-year warranty covering all parts and labor through Authorized Vac and Sew for added peace of mind. Extended warranty options are also available for select models.Below, you’ll find warranty details for various product categories. If you have any questions about warranty coverage or would like to explore extended warranty options, please contact us at (559) 439-2560 or email us at Customerservice@authorizedvacandsew.comManufacturer WarrantiesMost products sold by Authorized Vac and Sew are covered by the original manufacturer’s warranty. Warranty terms vary by brand and product type. Below is a general guide to what is typically covered:Sewing Machines & Embroidery Machines
- Bernina: Up to 20-year limited warranty (parts), 5-year electrical, 2-year labor.
- Baby Lock: Up to 25-year limited warranty (parts), 10-year electrical, 1-year labor.
- Brother: Varies by model; typically 25-year limited warranty on chassis, 5-year electrical, 1-year labor.
- Janome: Up to 25-year limited warranty (parts), 5-year electrical, 1-year labor.
- Handi Quilter: Up to 10-year limited warranty (parts), 5-year electrical, 1-year labor.
For full details on a specific brand's warranty, please refer to the manufacturer’s website or contact us for assistance.Vacuum Cleaners
- Miele: 7-year warranty on motor, 1-year on parts and labor.
- Riccar: Varies by model, typically 4-8 years on motor and 1-3 years on parts.
- Simplicity: Up to 5-year warranty on motor and parts.
Furniture & Accessories
- Arrow & Kangaroo Cabinets: 3-10 year warranty depending on the product.
- Sew Steady Tables: Limited 1-year warranty on manufacturing defects.
- AccuQuilt Cutters & Dies: 1-year warranty on defects.
What’s Not Covered?
- Normal wear and tear
- Misuse, neglect, or improper maintenance
- Damage caused by unauthorized repairs
- Commercial use of household machines (unless otherwise stated in warranty)
How to File a Warranty ClaimIf you experience an issue covered under warranty:
- Locate your purchase receipt – Proof of purchase is required.
- Contact the manufacturer – Many brands require direct warranty claims.
- Contact Authorized Vac and Sew – If you need assistance with your warranty claim, call us at (559) 439-2560 or visit our store.
Online Warranty Claims Notice
For all online warranty claims, customers must contact our store first to begin the warranty process.
Troubleshooting & Evaluation
All warranty claims will begin with phone troubleshooting conducted by our in-house service technicians. Many issues can be resolved remotely without the need to ship the machine. If our technician determines that the machine requires physical inspection or repair, the following applies:
Shipping Responsibility
• The customer is responsible for shipping the unit to our service department for inspection.
• Once the issue is confirmed to be covered under warranty, all warranty-approved parts and labor will be provided at no cost to the customer.
• After repairs are completed, we will cover the return shipping back to the customer at no additional charge.
Warranty Void Clause
Any warranty will be immediately void if the customer opens the machine housing or casing, adjusts, modifies, or tampers with internal components, attempts self-repair, or allows unauthorized service or repairs. This includes, but is not limited to, altering or adjusting electrical components, timing, tension assemblies, motors, circuit boards, or any internal mechanical parts.
Machines that show signs of tampering, unauthorized repairs, or modification will no longer qualify for warranty coverage. Any resulting repairs will be subject to standard service and labor fees.Questions or Assistance
If you have questions about your warranty or believe your machine may require service, please contact us before taking any action. Our team is happy to guide you through the proper warranty process.
Agreement
By purchasing online, you acknowledge and agree to these warranty terms and conditions and understand that failure to follow the outlined warranty procedures may result in denial of warranty coverage.
For extended service options or repairs beyond the warranty period, we offer professional servicing to keep your machine running smoothly.