Reviews
Reviews
Elna eXcellence 720PRO Computerized Sewing Machine
Designed for professional sewists and serious quilting enthusiasts, the Elna eXcellence 720PRO delivers exceptional power, precision, and durability. Built with a heavy‑duty aluminum body and inspired by industrial‑grade machines, this flat‑bed powerhouse is engineered for speed, stability, and long‑lasting performance.
Professional Performance & Speed
With a blazing-fast sewing speed of up to 1,200 stitches per minute, the eXcellence 720PRO is one of the fastest top‑loading bobbin sewing machines in its class. The powerful motor ensures smooth, quiet operation even when working with thick or layered fabrics.
Extra‑Large Flat‑Bed Workspace
The machine features an expansive 255 x 120 mm (10" x 4.7") all‑metal flat‑bed, providing outstanding support for quilting, garment construction, and large decorative projects. Three strategically placed LED lights illuminate the sewing area for maximum visibility.
Advanced Stitch Control
- 200 built‑in stitches including utility, decorative, and satin stitches
- 9 one‑step buttonholes
- 91 needle positions for extreme precision
- 9 mm maximum stitch width and 5 mm stitch length
- Memory for up to 20 custom stitch combinations
- Favourite Stitch (FS) function to save personal settings
Time‑Saving Professional Features
- Automatic and programmable thread cutter
- Independent bobbin winder (wind while sewing)
- One‑step needle plate conversion system
- Elna Upper Feed System for perfect fabric feeding
- Extra‑high presser foot lift for thick layers and quilts
- Adjustable knee lifter for hands‑free operation
Built for Serious Sewing
Featuring a robust aluminum frame and weighing approximately 11 kg (24–25 lbs), the Elna eXcellence 720PRO offers superior stability and reduced vibration—ideal for high‑speed quilting and professional production work. An extension table and over 40 standard accessories are included to expand your creative possibilities.
Perfect For
Quilters, advanced sewists, fashion designers, and small business owners who demand industrial‑inspired performance with computerized precision.
Product Warranty InformationAt Authorized Vac and Sew, we stand behind the quality of the products we sell. Every sewing machine purchased from us comes with a 1-year warranty covering all parts and labor through Authorized Vac and Sew for added peace of mind. Extended warranty options are also available for select models.Below, you’ll find warranty details for various product categories. If you have any questions about warranty coverage or would like to explore extended warranty options, please contact us at (559) 439-2560 or email us at Customerservice@authorizedvacandsew.comManufacturer WarrantiesMost products sold by Authorized Vac and Sew are covered by the original manufacturer’s warranty. Warranty terms vary by brand and product type. Below is a general guide to what is typically covered:Sewing Machines & Embroidery Machines
- Bernina: Up to 20-year limited warranty (parts), 5-year electrical, 2-year labor.
- Baby Lock: Up to 25-year limited warranty (parts), 10-year electrical, 1-year labor.
- Brother: Varies by model; typically 25-year limited warranty on chassis, 5-year electrical, 1-year labor.
- Janome: Up to 25-year limited warranty (parts), 5-year electrical, 1-year labor.
- Handi Quilter: Up to 10-year limited warranty (parts), 5-year electrical, 1-year labor.
For full details on a specific brand's warranty, please refer to the manufacturer’s website or contact us for assistance.Vacuum Cleaners
- Miele: 7-year warranty on motor, 1-year on parts and labor.
- Riccar: Varies by model, typically 4-8 years on motor and 1-3 years on parts.
- Simplicity: Up to 5-year warranty on motor and parts.
Furniture & Accessories
- Arrow & Kangaroo Cabinets: 3-10 year warranty depending on the product.
- Sew Steady Tables: Limited 1-year warranty on manufacturing defects.
- AccuQuilt Cutters & Dies: 1-year warranty on defects.
What’s Not Covered?
- Normal wear and tear
- Misuse, neglect, or improper maintenance
- Damage caused by unauthorized repairs
- Commercial use of household machines (unless otherwise stated in warranty)
How to File a Warranty ClaimIf you experience an issue covered under warranty:
- Locate your purchase receipt – Proof of purchase is required.
- Contact the manufacturer – Many brands require direct warranty claims.
- Contact Authorized Vac and Sew – If you need assistance with your warranty claim, call us at (559) 439-2560 or visit our store.
Online Warranty Claims Notice
For all online warranty claims, customers must contact our store first to begin the warranty process.
Troubleshooting & Evaluation
All warranty claims will begin with phone troubleshooting conducted by our in-house service technicians. Many issues can be resolved remotely without the need to ship the machine. If our technician determines that the machine requires physical inspection or repair, the following applies:
Shipping Responsibility
• The customer is responsible for shipping the unit to our service department for inspection.
• Once the issue is confirmed to be covered under warranty, all warranty-approved parts and labor will be provided at no cost to the customer.
• After repairs are completed, we will cover the return shipping back to the customer at no additional charge.
Warranty Void Clause
Any warranty will be immediately void if the customer opens the machine housing or casing, adjusts, modifies, or tampers with internal components, attempts self-repair, or allows unauthorized service or repairs. This includes, but is not limited to, altering or adjusting electrical components, timing, tension assemblies, motors, circuit boards, or any internal mechanical parts.
Machines that show signs of tampering, unauthorized repairs, or modification will no longer qualify for warranty coverage. Any resulting repairs will be subject to standard service and labor fees.Questions or Assistance
If you have questions about your warranty or believe your machine may require service, please contact us before taking any action. Our team is happy to guide you through the proper warranty process.
Agreement
By purchasing online, you acknowledge and agree to these warranty terms and conditions and understand that failure to follow the outlined warranty procedures may result in denial of warranty coverage.
For extended service options or repairs beyond the warranty period, we offer professional servicing to keep your machine running smoothly.