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Encoder Cable for Handi Quilter & Janome Longarm Machines
A replacement 18-inch encoder cable for compatible Handi Quilter Moxie and Janome Quilt Maker longarm quilting machines.
Confirm Compatibility Before Ordering
This model-specific replacement cable fits select Handi Quilter and Janome longarm quilting machines. Verify your machine model and existing cable before purchase.
Restore the connection within your compatible longarm quilting system with this 18-inch Encoder Cable. Designed for use with select Handi Quilter and Janome longarm machines, this replacement cable connects to the encoder system used to help track machine movement during regulated quilting.
A damaged, loose, worn, or missing encoder cable may interrupt communication between the encoder and the quilting machine. Replacing the cable can help restore the proper connection when the existing cable has been identified as the cause of a stitch-regulation or movement-tracking issue.
The cable measures approximately 18 inches long and features right-angle connectors that help create a compact connection near the machine and frame components.
Product Details
- Product: Longarm encoder cable
- Length: Approximately 18"
- Connector Style: Right-angle connectors
- Use: Replacement encoder connection cable
- Machine Type: Longarm quilting machines
- Part Number: QM20041-8
Compatible Machines
Handi Quilter:
- Moxie
Janome:
- Quilt Maker 15
- Quilt Maker 18
- Quilt Maker Pro 20
What Does an Encoder Cable Do?
The encoder system tracks movement of the quilting machine across the frame. This information is used by the machine’s stitch-regulation system to coordinate stitching with the speed and direction of movement. The encoder cable provides the electrical connection needed for that information to travel between compatible components.
Common Reasons for Replacement
- The original cable is damaged or missing
- The cable has become pinched or worn
- A connector is loose or damaged
- The machine is not receiving movement information from the encoder
- A technician has identified the cable as the source of a stitch-regulation issue
Installation Guidance
- Turn off and unplug the quilting machine before replacing the cable.
- Note the routing and connection points of the existing cable.
- Disconnect the old cable carefully without pulling on the wires.
- Connect the replacement cable firmly at both ends.
- Route the cable away from wheels, tracks, belts, and other moving components.
- Test the machine’s stitch regulation before beginning a full quilting project.
Please note: This listing includes one 18-inch encoder cable only. The encoder assembly, quilting machine, frame, wheels, hardware, tools, and other electronic components are not included.
Longarm replacement parts are model-specific. Confirm your complete machine model and part number before ordering. Installation by a qualified service technician may be recommended when the cause of the problem has not been diagnosed.
Product Warranty InformationAt Authorized Vac and Sew, we stand behind the quality of the products we sell. Every sewing machine purchased from us comes with a 1-year warranty covering all parts and labor through Authorized Vac and Sew for added peace of mind. Extended warranty options are also available for select models.Below, you’ll find warranty details for various product categories. If you have any questions about warranty coverage or would like to explore extended warranty options, please contact us at (559) 439-2560 or email us at Customerservice@authorizedvacandsew.comManufacturer WarrantiesMost products sold by Authorized Vac and Sew are covered by the original manufacturer’s warranty. Warranty terms vary by brand and product type. Below is a general guide to what is typically covered:Sewing Machines & Embroidery Machines
- Bernina: Up to 20-year limited warranty (parts), 5-year electrical, 2-year labor.
- Baby Lock: Up to 25-year limited warranty (parts), 10-year electrical, 1-year labor.
- Brother: Varies by model; typically 25-year limited warranty on chassis, 5-year electrical, 1-year labor.
- Janome: Up to 25-year limited warranty (parts), 5-year electrical, 1-year labor.
- Handi Quilter: Up to 10-year limited warranty (parts), 5-year electrical, 1-year labor.
For full details on a specific brand's warranty, please refer to the manufacturer’s website or contact us for assistance.Vacuum Cleaners
- Miele: 7-year warranty on motor, 1-year on parts and labor.
- Riccar: Varies by model, typically 4-8 years on motor and 1-3 years on parts.
- Simplicity: Up to 5-year warranty on motor and parts.
Furniture & Accessories
- Arrow & Kangaroo Cabinets: 3-10 year warranty depending on the product.
- Sew Steady Tables: Limited 1-year warranty on manufacturing defects.
- AccuQuilt Cutters & Dies: 1-year warranty on defects.
What’s Not Covered?
- Normal wear and tear
- Misuse, neglect, or improper maintenance
- Damage caused by unauthorized repairs
- Commercial use of household machines (unless otherwise stated in warranty)
How to File a Warranty ClaimIf you experience an issue covered under warranty:
- Locate your purchase receipt – Proof of purchase is required.
- Contact the manufacturer – Many brands require direct warranty claims.
- Contact Authorized Vac and Sew – If you need assistance with your warranty claim, call us at (559) 439-2560 or visit our store.
Online Warranty Claims Notice
For all online warranty claims, customers must contact our store first to begin the warranty process.
Troubleshooting & Evaluation
All warranty claims will begin with phone troubleshooting conducted by our in-house service technicians. Many issues can be resolved remotely without the need to ship the machine. If our technician determines that the machine requires physical inspection or repair, the following applies:
Shipping Responsibility
• The customer is responsible for shipping the unit to our service department for inspection.
• Once the issue is confirmed to be covered under warranty, all warranty-approved parts and labor will be provided at no cost to the customer.
• After repairs are completed, we will cover the return shipping back to the customer at no additional charge.
Warranty Void Clause
Any warranty will be immediately void if the customer opens the machine housing or casing, adjusts, modifies, or tampers with internal components, attempts self-repair, or allows unauthorized service or repairs. This includes, but is not limited to, altering or adjusting electrical components, timing, tension assemblies, motors, circuit boards, or any internal mechanical parts.
Machines that show signs of tampering, unauthorized repairs, or modification will no longer qualify for warranty coverage. Any resulting repairs will be subject to standard service and labor fees.Questions or Assistance
If you have questions about your warranty or believe your machine may require service, please contact us before taking any action. Our team is happy to guide you through the proper warranty process.
Agreement
By purchasing online, you acknowledge and agree to these warranty terms and conditions and understand that failure to follow the outlined warranty procedures may result in denial of warranty coverage.
For extended service options or repairs beyond the warranty period, we offer professional servicing to keep your machine running smoothly.