Reviews
Reviews
Handi Quilter Infinity 28 with Pro-Stitcher Premium
Take your quilting to the next level with the Handi Quilter Infinity 28 Longarm Quilting System with Pro-Stitcher Premium. This premium package combines the spacious, high-performance Infinity 28 with advanced computerized quilting technology, giving you the freedom to quilt manually or let Pro-Stitcher precisely stitch digital designs.
Pro-Stitcher Premium Included
This Infinity 28 package includes Pro-Stitcher Premium, transforming your longarm into a powerful computerized quilting system for edge-to-edge patterns, custom designs, blocks, borders, and more.
Infinity 28 Key Features
- 28-inch throat space for large quilts and expansive quilting designs
- Up to 3,100 stitches per minute for smooth, productive quilting
- 4–24 stitches per inch for flexible stitch regulation
- 12-inch display for convenient machine control
- High-resolution under-quilt camera for improved visibility beneath your quilt
- Manual and motorized tension control
- Thread-break sensor
- LED lighting system
- Fully adjustable handlebars
- Quick Feet System
- Includes closed-toe, open-toe, and glide feet
- Bobbin thread cutter
- Tie-off stitches
- Full needle control with needle up/down stop
- Pinpoint needle laser
- Magnetic scissor holder
Computerized Quilting with Pro-Stitcher Premium
Pro-Stitcher Premium adds advanced computerized quilting capabilities to the Infinity 28 while still allowing you to switch to traditional free-motion quilting whenever inspiration strikes.
- Precisely stitch computerized quilting designs
- Create, position, resize, repeat, and customize quilting patterns
- Ideal for edge-to-edge quilting, blocks, borders, corners, and custom placements
- Switch between computerized and free-motion quilting
- Import and work with digital quilting designs
- Includes Pro-Stitcher Assistant for optional guided edge-to-edge quilting
- Step-by-step on-screen guidance and helpful checklists
- Automated repeat and crop tools for edge-to-edge layouts
- Guided quilt advancing helps keep rows aligned
- Thread-break recovery helps return to your previous stitch position
- Project pickup makes it easier to pause and resume quilting
- Includes two activations of Pro-Stitcher Designer software
Designed for Big Quilting Projects
With its generous 28-inch throat, the Infinity 28 gives you room to tackle large bed quilts, detailed custom work, ruler quilting, free-motion designs, and computerized edge-to-edge patterns. Its combination of speed, visibility, precision, and automation makes it an outstanding system for dedicated home quilters and professional quilting studios.
Frame Options
Choose the HQ Gallery3 Frame size that best fits your quilting space:
- 10-foot HQ Gallery3 Frame
- 12-foot HQ Gallery3 Frame
- 15-foot HQ Gallery3 Frame
Why Quilters Will Love This System
The Infinity 28 with Pro-Stitcher Premium gives you the flexibility of two quilting experiences in one professional system. Guide the Infinity yourself for expressive free-motion quilting, or use Pro-Stitcher for accurate, repeatable computerized designs. It's a powerful combination for quilters who want more creative options, greater productivity, and room to grow.
Package Highlights
| Machine | Handi Quilter Infinity 28 |
| Computerized Quilting | Pro-Stitcher Premium Included |
| Throat Space | 28 inches |
| Maximum Speed | Up to 3,100 stitches per minute |
| Stitch Regulation | 4–24 stitches per inch |
| Machine Display | 12 inches |
| Frame Options | 10', 12', or 15' HQ Gallery3 Frame |
Product Warranty InformationAt Authorized Vac and Sew, we stand behind the quality of the products we sell. Every sewing machine purchased from us comes with a 1-year warranty covering all parts and labor through Authorized Vac and Sew for added peace of mind. Extended warranty options are also available for select models.Below, you’ll find warranty details for various product categories. If you have any questions about warranty coverage or would like to explore extended warranty options, please contact us at (559) 439-2560 or email us at Customerservice@authorizedvacandsew.comManufacturer WarrantiesMost products sold by Authorized Vac and Sew are covered by the original manufacturer’s warranty. Warranty terms vary by brand and product type. Below is a general guide to what is typically covered:Sewing Machines & Embroidery Machines
- Bernina: Up to 20-year limited warranty (parts), 5-year electrical, 2-year labor.
- Baby Lock: Up to 25-year limited warranty (parts), 10-year electrical, 1-year labor.
- Brother: Varies by model; typically 25-year limited warranty on chassis, 5-year electrical, 1-year labor.
- Janome: Up to 25-year limited warranty (parts), 5-year electrical, 1-year labor.
- Handi Quilter: Up to 10-year limited warranty (parts), 5-year electrical, 1-year labor.
For full details on a specific brand's warranty, please refer to the manufacturer’s website or contact us for assistance.Vacuum Cleaners
- Miele: 7-year warranty on motor, 1-year on parts and labor.
- Riccar: Varies by model, typically 4-8 years on motor and 1-3 years on parts.
- Simplicity: Up to 5-year warranty on motor and parts.
Furniture & Accessories
- Arrow & Kangaroo Cabinets: 3-10 year warranty depending on the product.
- Sew Steady Tables: Limited 1-year warranty on manufacturing defects.
- AccuQuilt Cutters & Dies: 1-year warranty on defects.
What’s Not Covered?
- Normal wear and tear
- Misuse, neglect, or improper maintenance
- Damage caused by unauthorized repairs
- Commercial use of household machines (unless otherwise stated in warranty)
How to File a Warranty ClaimIf you experience an issue covered under warranty:
- Locate your purchase receipt – Proof of purchase is required.
- Contact the manufacturer – Many brands require direct warranty claims.
- Contact Authorized Vac and Sew – If you need assistance with your warranty claim, call us at (559) 439-2560 or visit our store.
Online Warranty Claims Notice
For all online warranty claims, customers must contact our store first to begin the warranty process.
Troubleshooting & Evaluation
All warranty claims will begin with phone troubleshooting conducted by our in-house service technicians. Many issues can be resolved remotely without the need to ship the machine. If our technician determines that the machine requires physical inspection or repair, the following applies:
Shipping Responsibility
• The customer is responsible for shipping the unit to our service department for inspection.
• Once the issue is confirmed to be covered under warranty, all warranty-approved parts and labor will be provided at no cost to the customer.
• After repairs are completed, we will cover the return shipping back to the customer at no additional charge.
Warranty Void Clause
Any warranty will be immediately void if the customer opens the machine housing or casing, adjusts, modifies, or tampers with internal components, attempts self-repair, or allows unauthorized service or repairs. This includes, but is not limited to, altering or adjusting electrical components, timing, tension assemblies, motors, circuit boards, or any internal mechanical parts.
Machines that show signs of tampering, unauthorized repairs, or modification will no longer qualify for warranty coverage. Any resulting repairs will be subject to standard service and labor fees.Questions or Assistance
If you have questions about your warranty or believe your machine may require service, please contact us before taking any action. Our team is happy to guide you through the proper warranty process.
Agreement
By purchasing online, you acknowledge and agree to these warranty terms and conditions and understand that failure to follow the outlined warranty procedures may result in denial of warranty coverage.
For extended service options or repairs beyond the warranty period, we offer professional servicing to keep your machine running smoothly.