Reviews

AcuFeed Flex™
The Detachable AcuFeed Flex Layered Fabric Feeding System is the best on the market. AcuFeed Flex perfectly guides your fabric from the top and bottom. Perfect for quilts, plaids, and any sewing requiring precise control. *Optional accessory for MC9410QC*
Professional Grade Needleplate, HP foot & HP2 Foot
Utilize these narrow gauge industrial-type feet for curves and precise topstitching. They provide excellent ease of control and superior visibility. They are sized perfectly for creating 1/4" seams, achieving accurate stitches, and perfect starts on any type of fabric. *optional accessory for MC9410*
Cloth Guide
The cloth guide is a standard accessory on the Horizon Memory Craft 9480QC Professional and is optional on the Horizon Memory Craft 9410QC. It snaps into the bed of the machine around the free arm and can be used even with an extension table attached. Use this guide to make perfectly even wide hems.
Extension Table Included
Utilize the included extra wide extension table to provide extra space for large applications. *Optional accessory for MC9410QC*
Stitches & Options
Choose from 400 different stitches on the MC9480 and 300 on the MC9410, and 11 buttonholes. There is also a fantastic array of standard feet and accessories, including a Cloth guide, an Extra wide table, a dust cover, and included Stitch Composer software.
Three Included Needle Plates
Sewists constantly strive for perfection in their sewing, even as they tackle various fabric types and styles. *Optional accessory for MC9410QC*
Product Warranty InformationAt Authorized Vac and Sew, we stand behind the quality of the products we sell. Every sewing machine purchased from us comes with a 1-year warranty covering all parts and labor through Authorized Vac and Sew for added peace of mind. Extended warranty options are also available for select models.Below, you’ll find warranty details for various product categories. If you have any questions about warranty coverage or would like to explore extended warranty options, please contact us at (559) 439-2560 or email us at Customerservice@authorizedvacandsew.comManufacturer WarrantiesMost products sold by Authorized Vac and Sew are covered by the original manufacturer’s warranty. Warranty terms vary by brand and product type. Below is a general guide to what is typically covered:Sewing Machines & Embroidery Machines
- Bernina: Up to 20-year limited warranty (parts), 5-year electrical, 2-year labor.
- Baby Lock: Up to 25-year limited warranty (parts), 10-year electrical, 1-year labor.
- Brother: Varies by model; typically 25-year limited warranty on chassis, 5-year electrical, 1-year labor.
- Janome: Up to 25-year limited warranty (parts), 5-year electrical, 1-year labor.
- Handi Quilter: Up to 10-year limited warranty (parts), 5-year electrical, 1-year labor.
For full details on a specific brand's warranty, please refer to the manufacturer’s website or contact us for assistance.Vacuum Cleaners
- Miele: 7-year warranty on motor, 1-year on parts and labor.
- Riccar: Varies by model, typically 4-8 years on motor and 1-3 years on parts.
- Simplicity: Up to 5-year warranty on motor and parts.
Furniture & Accessories
- Arrow & Kangaroo Cabinets: 3-10 year warranty depending on the product.
- Sew Steady Tables: Limited 1-year warranty on manufacturing defects.
- AccuQuilt Cutters & Dies: 1-year warranty on defects.
What’s Not Covered?
- Normal wear and tear
- Misuse, neglect, or improper maintenance
- Damage caused by unauthorized repairs
- Commercial use of household machines (unless otherwise stated in warranty)
How to File a Warranty ClaimIf you experience an issue covered under warranty:
- Locate your purchase receipt – Proof of purchase is required.
- Contact the manufacturer – Many brands require direct warranty claims.
- Contact Authorized Vac and Sew – If you need assistance with your warranty claim, call us at (559) 439-2560 or visit our store.
For extended service options or repairs beyond the warranty period, we offer professional servicing to keep your machine running smoothly.