Reviews
Reviews
Now designers can create projects to reflect their personal sense of style with the Memory Craft 500E. It's easy to personalize, embellish and monogram home décor items, garments and accessories. With 160 built-in embroidery designs and 6 fonts for monogramming, the possibilities are endless. The MC500E has a maximum embroidery size of 7.9”x11” and it comes with 4 embroidery hoops; RE28b 7.9" x 11", SQ20b 7.9" x 7.9", RE20b 5.5" x 7.9" and SQ14b 5.5" x 5.5" an extra wide table for expansive workroom.Designs are easily imported through a USB and edited through the machine's advanced on-screen editing functions. Navigation through all of these features has become easier with the MC500E’s new LCD color touchscreen.
STANDARD ACCESSORIES
- Bobbin (Standard)
- Bobbin Holder for Embroidery (High Tension)
- Embroidery Foot
- RE20b Embroidery Hoop
- RE28b Embroidery Hoop
- SQ14b Embroidery Hoop
- SQ20b Embroidery Hoop
OPTIONAL ACCESSORIES
- 10 Pack Bobbins
- AcuFil Quilting Kit
- Anna Maria Horner Embroidery Kit
- Blue Tip Needles
- Clothsetter
- HatHoop
- Horizontal Spool Holder
- Needle (universal)
- Needle Set
- Needle Threader
- Pink and White Pincushion
- Purple and White Pincushion
- Purple Tip Needle
- RE10b
- Red Tip needle
- Seam Ripper
- Spool Stand
- Spool Stand (2 threads)
- Spool Stand (5 Threads)
- White and Red Pincushion
- Yellow and White Pincushion
Product Warranty InformationAt Authorized Vac and Sew, we stand behind the quality of the products we sell. Every sewing machine purchased from us comes with a 1-year warranty covering all parts and labor through Authorized Vac and Sew for added peace of mind. Extended warranty options are also available for select models.Below, you’ll find warranty details for various product categories. If you have any questions about warranty coverage or would like to explore extended warranty options, please contact us at (559) 439-2560 or email us at Customerservice@authorizedvacandsew.comManufacturer WarrantiesMost products sold by Authorized Vac and Sew are covered by the original manufacturer’s warranty. Warranty terms vary by brand and product type. Below is a general guide to what is typically covered:Sewing Machines & Embroidery Machines
- Bernina: Up to 20-year limited warranty (parts), 5-year electrical, 2-year labor.
- Baby Lock: Up to 25-year limited warranty (parts), 10-year electrical, 1-year labor.
- Brother: Varies by model; typically 25-year limited warranty on chassis, 5-year electrical, 1-year labor.
- Janome: Up to 25-year limited warranty (parts), 5-year electrical, 1-year labor.
- Handi Quilter: Up to 10-year limited warranty (parts), 5-year electrical, 1-year labor.
For full details on a specific brand's warranty, please refer to the manufacturer’s website or contact us for assistance.Vacuum Cleaners
- Miele: 7-year warranty on motor, 1-year on parts and labor.
- Riccar: Varies by model, typically 4-8 years on motor and 1-3 years on parts.
- Simplicity: Up to 5-year warranty on motor and parts.
Furniture & Accessories
- Arrow & Kangaroo Cabinets: 3-10 year warranty depending on the product.
- Sew Steady Tables: Limited 1-year warranty on manufacturing defects.
- AccuQuilt Cutters & Dies: 1-year warranty on defects.
What’s Not Covered?
- Normal wear and tear
- Misuse, neglect, or improper maintenance
- Damage caused by unauthorized repairs
- Commercial use of household machines (unless otherwise stated in warranty)
How to File a Warranty ClaimIf you experience an issue covered under warranty:
- Locate your purchase receipt – Proof of purchase is required.
- Contact the manufacturer – Many brands require direct warranty claims.
- Contact Authorized Vac and Sew – If you need assistance with your warranty claim, call us at (559) 439-2560 or visit our store.
For extended service options or repairs beyond the warranty period, we offer professional servicing to keep your machine running smoothly.